Mobile web usage is expected to grow at a rapid pace of 8x over the next five years. Smartphones are the predominant device used to search and transact on the web, causing paradigm shift for the customer experiences to be mobile-first. A panel of mobile industry experts will discuss the aspects of excellence with customer experiences in a touch-sensitive age. The discussions will cover seamless applications across various form factors & multiple devices, customer engagement strategies, compelling user experiences, etc.
Matt Jones, General Manager of Mobile, Home Depot
Kelly Read, Director, Product Development, Cricket Wireless
Joe Conway, Founder & CEO, Stable Kernel
Moderator: KC Wolff-Ingham, Experience Design, North Highland Group